This is the third in a series of posts in the aftermath of my term as Acting CIO and Deputy CIO at the Consumer Financial Protection Bureau. The first post was my announcement, followed by lessons from my time as a CIO.
In December 2010, I joined the Consumer Financial Protection Bureau as an early member of its technology team. I spent the second half of my three years at the CFPB as the Deputy CIO and Acting CIO. Our team earned lots of praise for its web products (and will continue to do so, I’m sure). Now that I’ve left, I’d like to share some lessons I learned.